FREQUENTLY ASKED QUESTIONS

I HAVE A TECHNICAL/ASSEMBLY ISSUE WITH AN ITEM AFTER RECEIVING IT, CAN YOU HELP?

If there is something you need to know after delivery or if assembling a product, please email us to luxmodern123@gmail.com and attach any relevant photos or video and one of our team will respond as quickly as possible.

I WANT MORE INFORMATION ON A PRODUCT AND SOME PHOTOS

Email us at luxmodern123@gmail.com specifying what you need to know and we will send you as much information as possible with warehouse photos of the product if available.

CAN I SEE PREVIOUS CLIENT TESTIMONIALS OR REFERENCES?

Yes. Recent customer comments are automatically published on product pages, these publish directly when a customer reviews so are all listed at the end of the relevant product page. Recent customer reviews are also on our Testimonials page on our website, and, with their permission first, we are happy to put you in touch with previous customers.

 IS ONLINE PAYMENT SECURE?

All transaction information passed between merchant sites and the Shopify merchant pay system, which is run by Stripe, is encrypted using 128-bit SSL certificates. We choose Shopify as our ecommerce platform for its robust security aspect.